2024-12-17 Business Strategies, Entrepreneurship

How to Start a Laundromat Business: Costs, Success, and Pitfalls

By Billy Watson

Starting a laundromat might not be the flashiest business idea, but it’s one of the most reliable. Laundromats provide a steady service to renters, students, and families without access to in-unit laundry. With consistent demand and the right planning, a laundromat can generate solid returns. In this post, we’ll walk through the costs, potential revenue, reasons for failure, and tips for long-term success.

Startup Costs: What Does It Take to Open a Laundromat?

Opening a laundromat in an average American city typically costs around $500,000. Here’s where that money goes:

ExpenseEstimated Cost
Equipment (Washers/Dryers)$300,000
Renovations (Plumbing/Electrical)$100,000
Rent (First Year)$40,000
Marketing, Permits, Insurance$10,000
Working Capital$50,000
Total$500,000

Key Costs Explained

  • Equipment: Commercial-grade washers and dryers cost around $7,000 each, and you’ll need about 20 washers and 20 dryers to start.
  • Renovations: Plumbing and electrical systems must handle high-capacity machines, which is costly, especially in older buildings.
  • Rent: A good location near apartments, student housing, or busy shopping centers is essential and costs around $40,000 per year in a mid-sized city.

Year 1 Financial Projections

In your first year, a laundromat can generate around $250,000 in revenue. Here’s a breakdown:

Revenue StreamEstimated Revenue
Self-Service Machines$180,000
Wash-and-Fold Services$50,000
Pick-Up and Delivery$20,000
Total Revenue$250,000

Expenses

  • Utilities: Water, gas, and electricity can cost around $50,000 per year.
  • Labor: Hiring part-time attendants will cost approximately $40,000 annually.
  • Maintenance: Repairs and upkeep for machines can cost $10,000 annually.
  • Other Costs: Rent, marketing, and insurance total around $60,000.
ExpenseEstimated Cost
Utilities$50,000
Labor$40,000
Maintenance and Repairs$10,000
Rent, Marketing, Insurance$60,000
Total Expenses$160,000

Net Profit (Year 1):

  • $250,000 (Revenue) - $160,000 (Expenses) = $90,000 Profit

Why Laundromats Succeed

  1. Consistent Demand: Everyone needs clean clothes, and laundromats are especially valuable in areas with renters and students.
  2. Scalable Model: After breaking even, profits can fund expansions to additional locations.
  3. Multiple Revenue Streams: Beyond self-service, services like wash-and-fold and pick-up/delivery increase revenue.
  4. Low Inventory Costs: Unlike retail businesses, laundromats don’t rely on purchasing and managing inventory.

Why Some Laundromats Fail

Even though laundromats are a steady business, they’re not foolproof. Here’s where many owners go wrong:

1. Poor Location

  • Areas with homeowners who have their own machines don’t generate enough demand.
  • Over-saturated markets with too many laundromats divide the customer base.

2. Maintenance Neglect

  • Broken machines drive customers away. Frequent breakdowns without quick repairs can ruin your reputation.

3. Lack of Marketing

  • Many owners assume customers will “just show up.” However, a few promotions—like free detergent days or loyalty programs—can significantly boost traffic.

4. Underestimating Costs

  • Failing to budget for utilities, repairs, and labor can lead to financial strain, especially in the first year.

Long-Term Success: What It Takes to Thrive

1. Technology and Innovation

Modern payment systems that accept cards or apps are becoming the norm. Customers also appreciate energy-efficient machines, which reduce your operating costs and appeal to eco-conscious users.

2. Reinvestment

Allocate profits to upgrading equipment, maintaining your space, and adding new services. A clean, well-functioning laundromat retains customers and builds loyalty.

3. Customer Service

Friendly, helpful staff and spotless facilities make a big difference. Even in a self-service business, customer experience matters.

4. Scaling Smartly

After a successful first location, consider opening additional laundromats. Choose locations with similar demand profiles, and reinvest profits to minimize reliance on loans.


What Does Success Look Like After 5 Years?

By Year 5, a successful laundromat owner may have expanded to three locations. Here’s a snapshot of what that might look like:

MetricPer LocationThree Locations
Annual Revenue$400,000$1.2 million
Annual Expenses$270,000$810,000
Annual Profit$130,000$390,000

With a strong customer base, updated equipment, and a focus on service, a laundromat business can generate significant returns while maintaining steady demand.


Final Thoughts

A laundromat business is reliable and recession-resistant, but it requires careful planning, a good location, and constant attention to maintenance and customer service. While the initial investment is substantial, the potential for consistent profits and long-term scalability makes it a solid business opportunity. With the right approach, you can turn those machines into a well-oiled money-making operation.


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